Privacy Policy
Last updated: January 8, 2025
At Crafticles AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
When you sign up for our waitlist or create an account, we may collect:
- Full name
- Email address
- Company or studio name (optional)
- Any other information you choose to provide
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- Device and browser information
- IP address
- Pages visited and interaction data
- Referring website
- Date and time of access
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Send you updates about early access, product launches, and relevant communications
- Improve and personalize your experience
- Analyze usage patterns to improve our product
- Respond to your inquiries and provide customer support
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services that may collect information:
Analytics
We use Mixpanel to understand how visitors interact with our website and product. Mixpanel may collect information such as pages visited, actions taken, and device information. For more details, please refer to Mixpanel's Privacy Policy.
Payment Processing
We use LemonSqueezy to process payments. When you make a purchase, your payment information is collected and processed by LemonSqueezy. We do not store your credit card details. For more details, please refer to LemonSqueezy's Privacy Policy.
4. Data Storage and Security
We store your data in region-specific data centers in accordance with applicable data governance and protection laws in your jurisdiction. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request portability of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at hello@crafticles.ai.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@crafticles.ai